Privacy policy

1.Data controller

The controller for the data collected on this site is:

YAMO Consulting Sole trader, French micro-entrepreneur scheme 5 place de la Porte de Champerret 75017 Paris, France

Email: contact@yamoconsulting.com

2.Data that may be collected

Depending on how you use the site and which services you ask about, we may collect the following categories of data:

• —first and last name;
• —email address;
• —phone number;
• —company or business name;
• —information you provide voluntarily in the forms or during your exchanges with YAMO Consulting;
• —information about your request or your project;
• —technical data needed for the site to work and stay secure, such as IP address, browser type or connection information.

We encourage you to share only the information your request actually requires.

3.Purposes of processing

Your data may be used to:

• —respond to your contact or information requests;
• —arrange a conversation, a meeting or an audit;
• —understand your needs and your project;
• —follow up on our commercial exchanges;
• —prepare, enter into and carry out a service;
• —keep the site working, secure and improving;
• —meet our legal and regulatory obligations;
• —prevent fraudulent or abusive use of the site.

Your data is not used for purposes incompatible with those for which it was collected.

4.Legal bases

Depending on the situation, the processing of your data may rest on:

• —pre-contractual steps, when you contact us about a project or a request for services;
• —performance of a contract, when you are a YAMO Consulting client;
• —compliance with a legal obligation;
• —our legitimate interest, in particular to run our business, keep the site secure and follow up on our commercial relationships;
• —your consent, where it is required, in particular for certain cookies or trackers.

5.Data recipients

Your data is primarily accessible to YAMO Consulting and, where necessary, to certain technical providers involved in running the site and our services.

Those providers may supply services such as:

• —site hosting;
• —database hosting and management;
• —communication;
• —customer relationship management;
• —appointment booking;
• —analytics and audience measurement (Google Analytics);
• —security and technical maintenance.

YAMO Consulting makes sure the providers it works with offer appropriate data protection guarantees.

6.Site and data hosting

The website is hosted by:

Vercel Inc. 440 N Barranca Avenue #4133 Covina, CA 91723 United States

Some data collected through the site may be stored in databases hosted and managed with Supabase, which provides the infrastructure needed to store and manage that data.

The processing conditions and, where relevant, the mechanisms covering any transfer of data outside the European Economic Area are framed in line with applicable regulation.

7.Retention period

YAMO Consulting keeps personal data for a period proportionate to its purpose. As an indication:

• —data relating to a contact request is kept for as long as needed to handle and follow up on that request;
• —data relating to a commercial relationship is kept for as long as needed to manage that relationship;
• —some data may be kept longer where a legal or regulatory obligation requires it;
• —data used for commercial prospecting is kept in line with the periods and conditions set by applicable regulation.

At the end of those periods, data is deleted or, where possible, anonymised.

8.Your rights

Under applicable regulation, you have the following rights, among others:

• —the right to access your data;
• —the right to rectify inaccurate or incomplete data;
• —the right to erasure of your data, under the conditions set by regulation;
• —the right to restriction of processing;
• —the right to object to certain processing;
• —the right to data portability where that right applies;
• —the right to withdraw your consent at any time where processing rests on it.

To exercise your rights, you can contact YAMO Consulting at contact@yamoconsulting.com.

A request may need to include the information required to verify your identity where that is necessary.

9.Complaint to the CNIL

If, after contacting us, you consider that your rights over your personal data are not being respected, you can lodge a complaint with the French data protection authority, the Commission Nationale de l'Informatique et des Libertés (CNIL).

10.Cookies and trackers

The site uses cookies or similar technologies.

Some cookies are strictly necessary for the site to function, in particular remembering the language you chose and your answer to the consent banner. They do not require consent, in line with the exemptions set by regulation.

The site also uses Google Analytics 4, provided by Google Ireland Limited, for audience measurement only: number of visitors, pages viewed, where visits come from. It sets two cookies (_ga and _ga_*) with a thirteen-month lifetime, on the basis of your consent. The data collected is kept for fourteen months and may be transferred outside the European Union, under a framework based on the European Commission's standard contractual clauses.

In practice:

• —no analytics cookie is set before you consent;
• —refusing is as easy as accepting, one click from the banner;
• —you can change or withdraw your consent at any time, through the "Cookies" link at the foot of every page;
• —if you withdraw it, the cookies already set by Google Analytics are deleted.

The site uses no advertising, personalisation or cross-site tracking cookie. Google Signals, which shares data with Google's advertising ecosystem, is turned off.

11.Security

YAMO Consulting implements appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration, disclosure or destruction.

No computer system or transmission over the internet can, however, guarantee absolute security.

12.Data processed as part of YAMO Consulting services

When YAMO Consulting acts on behalf of a client as part of CRM, automation, AI or customer experience services, some data may be processed on that client's behalf.

In that context, the split of responsibilities and the processing conditions are defined by the nature of the service and, where necessary, by the applicable contractual documents.

YAMO Consulting undertakes to process the data entrusted to it in line with the applicable instructions and with the obligations set by data protection regulation.

13.Links to third-party sites

The site may contain links to sites or services operated by third parties.

YAMO Consulting is not responsible for the data protection practices of those third parties. We recommend reading their own privacy policies when you use their services.

14.Changes to this policy

YAMO Consulting may amend this Privacy policy to reflect changes in its services, its practices or applicable regulation.

The last updated date shown at the top of this page identifies the version currently in force.

15.Contact

For any question about this Privacy policy or about the processing of your personal data:

YAMO Consulting 5 place de la Porte de Champerret 75017 Paris, France

contact@yamoconsulting.com